Job Description
Are you looking for a rewarding career in North Carolina without the need for prior experience? TechHorizon Solutions is expanding our team and seeking enthusiastic individuals to join our Customer Support division.
We offer comprehensive training, a supportive environment, and a clear path for advancement. If you have a passion for helping people and a willingness to learn, we want to hear from you.
Why Join Us?
• Competitive hourly rate starting at $18.00
• Paid training program
• Health, dental, and vision insurance
• Career growth opportunities within the company
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with troubleshooting basic technical issues and account setup.
- Document customer interactions and feedback accurately in the CRM system.
- Collaborate with the sales and technical teams to resolve complex customer issues.
- Maintain a high level of customer satisfaction and loyalty.
Qualifications
- High school diploma or GED equivalent.
- Basic computer proficiency (Microsoft Office Suite, Google Workspace).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- No prior experience required; we provide paid training.