Job Description
Join TechHub Solutions as an Entry-Level IT Support Specialist and launch your career in Las Vegas' thriving tech scene! We're seeking motivated individuals passionate about technology to provide exceptional technical support to our clients. This is a fantastic opportunity to gain hands-on experience in a dynamic environment while working with cutting-edge systems. Our team fosters growth through mentorship and continuous learning, making it the perfect starting point for your IT journey.
Responsibilities
- Diagnose and resolve hardware/software issues for corporate clients
- Install, configure, and maintain computer systems and networks
- Provide remote and on-site technical support via ticketing system
- Create and maintain technical documentation and user guides
- Collaborate with senior engineers on complex system implementations
- Monitor system performance and security protocols
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and troubleshooting abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to work independently and in team environments
- CompTIA A+ certification or equivalent experience