Job Description
Join TechSolutions Inc., Colorado Springs' premier IT innovator, and launch your career in technology! We're seeking passionate entry-level professionals eager to grow with our dynamic team. Enjoy competitive benefits, mentorship programs, and a collaborative environment in the heart of Colorado's tech hub. Perfect for recent graduates or career changers ready to dive into IT operations.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist users with system troubleshooting via phone, email, and chat
- Install, configure, and maintain desktop/laptop systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Support cybersecurity initiatives and data protection protocols
- Participate in IT asset management and inventory control
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows, macOS, and networking fundamentals
- Strong problem-solving and customer service skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred (willing to train)
- Valid driver's license with reliable transportation
- Eligibility to work in the United States