Job Description
Join our dynamic team at NashTech Solutions and launch your IT career in Nashville's thriving tech hub! We're seeking motivated entry-level professionals ready to make an immediate impact. Enjoy competitive pay, comprehensive training, and a collaborative environment where your growth is prioritized. Perfect for recent graduates or career changers with basic technical aptitude. Start your journey with us today!
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat for internal staff
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate ticket logs
- Assist with network monitoring and basic system maintenance
- Collaborate with senior engineers on complex issue resolution
- Participate in cross-departmental IT projects
- Adhere to security protocols and compliance standards
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid driver's license and reliable transportation