Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking passionate individuals eager to grow in a dynamic environment. Enjoy hands-on experience with cutting-edge systems while contributing to our mission of empowering businesses through innovation. Our Philadelphia headquarters offers collaborative teams, mentorship programs, and clear career advancement paths.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network administration and security protocols
- Manage helpdesk tickets and document solutions
- Install/configure workstations and peripherals
- Train employees on digital tools and best practices
- Collaborate with senior IT on system improvements
- Conduct routine system audits and updates
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Relevant internship or volunteer experience preferred
- CompTIA A+ certification a plus