Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Columbus! We're seeking passionate tech enthusiasts ready to kickstart their careers. Enjoy competitive compensation, comprehensive training, and a collaborative environment where innovation thrives. Perfect for recent graduates and career changers.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Troubleshoot and resolve user issues efficiently
- Install and configure computer systems and peripherals
- Document technical procedures and maintain knowledge base
- Assist with cybersecurity best practices implementation
- Collaborate with cross-functional teams on IT projects
- Deliver exceptional customer service to internal stakeholders
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts and protocols
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Certification (CompTIA A+, Google IT Support) preferred
- Ability to work independently and in team environments