Job Description
Join our dynamic team at TechSolutions Inc. in Colorado Springs! We're urgently seeking a motivated IT Support Specialist to deliver exceptional technical assistance to our growing client base. This is an immediate-start opportunity for a professional who thrives in fast-paced environments and possesses strong problem-solving skills. Enjoy competitive compensation, comprehensive benefits, and the chance to make an immediate impact in a forward-thinking organization.
Responsibilities
- Diagnose and resolve hardware/software issues across diverse systems
- Provide remote and on-site technical support to clients
- Install, configure, and maintain network infrastructure
- Create and maintain technical documentation and knowledge base articles
- Collaborate with cross-functional teams to implement IT solutions
- Monitor system performance and proactively address security concerns
Qualifications
- 3+ years of experience in IT support or helpdesk roles
- CompTIA Network+ or equivalent certification required
- Proficiency with Windows, macOS, and cloud platforms
- Strong troubleshooting skills with network diagnostics
- Excellent communication and customer service abilities
- Ability to manage multiple priorities in a fast-paced environment