Job Description
Join TechNova Solutions as an Entry Level IT Support Specialist in Dallas, TX! We're seeking passionate tech enthusiasts to launch their careers in a dynamic environment. Walk-in interviews available daily – no appointment needed! Enjoy competitive benefits, mentorship from industry experts, and opportunities for growth. Perfect for recent graduates eager to build their skills in hardware troubleshooting, network administration, and customer service.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document technical processes and user resolutions
- Assist with cybersecurity protocols and data protection
- Collaborate with cross-functional teams on IT projects
- Train end-users on new systems and best practices
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification or equivalent experience