Job Description
Launch your tech career with TechCorp Solutions! We're seeking passionate entry-level IT Support Specialists to join our dynamic team in San Antonio. This is your opportunity to gain hands-on experience in a fast-paced environment while supporting cutting-edge technology infrastructure. As a key member of our IT department, you'll work alongside industry experts to deliver exceptional technical support and drive innovation.
We offer comprehensive training, career growth opportunities, and a collaborative culture that values your fresh perspective. If you're a motivated problem-solver ready to build your professional foundation in technology, we want to hear from you!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop systems and peripherals
- Document incident reports and maintain accurate IT service logs
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams on technology implementations
- Participate in system upgrades and maintenance activities
- Deliver user training on new technologies and best practices
Qualifications
- High school diploma or equivalent; associate's/bachelor's degree preferred
- Basic understanding of Windows OS, networking, and security concepts
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and as part of a collaborative team
- Customer service mindset with patience and empathy
- Willingness to learn and adapt to new technologies
- CompTIA A+ certification or equivalent experience is a plus