Job Description
Join TechSolutions Inc. as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking passionate individuals to provide exceptional technical support to our clients across Austin and surrounding areas. Enjoy a collaborative environment, comprehensive training, and growth opportunities within our award-winning team. Perfect for recent graduates or career changers looking to enter the thriving Texas tech sector.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide remote and on-site technical support to clients
- Document technical issues and solutions in ticketing systems
- Assist with network security protocols and data backups
- Collaborate with senior technicians on complex resolutions
- Conduct user training on new technologies
Qualifications
- High school diploma or equivalent required
- Basic knowledge of Windows/Mac operating systems
- Excellent problem-solving and communication skills
- Ability to work independently and in teams
- CompTIA A+ or similar certification preferred
- Valid driver's license for local travel