Job Description
Join Denver Tech Solutions and kickstart your IT career in Colorado's thriving tech hub! We're seeking motivated entry-level professionals to join our dynamic support team. This immediate-start opportunity offers hands-on experience with cutting-edge technology while supporting our diverse client base. Enjoy competitive compensation, comprehensive training, and a collaborative environment designed for growth. Perfect for recent graduates or career changers ready to dive into the tech industry.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Document and troubleshoot user tickets in our CRM system
- Install and configure desktop/laptop systems and peripherals
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior team members on complex technical resolutions
- Conduct routine system maintenance and updates
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent; Associate's/Bachelor's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service experience or strong communication skills
- Ability to learn technical concepts quickly
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license for occasional client site visits
- Must be available to start immediately