Job Description
Join Detroit's fastest-growing tech firm and launch your career in IT! We're seeking motivated entry-level professionals ready to make an immediate impact. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge systems while supporting our dynamic team. No prior experience required – we provide comprehensive training and mentorship to accelerate your growth. Enjoy competitive benefits, flexible scheduling, and a collaborative environment where innovation thrives. Start your journey today and become part of Detroit's tech renaissance!
Responsibilities
- Provide first-line technical support for hardware/software issues
- Install and configure computer systems, networks, and peripherals
- Document technical procedures and maintain inventory databases
- Collaborate with senior engineers on system optimization projects
- Train users on new technologies and best practices
- Monitor system performance and troubleshoot network issues
- Assist with cybersecurity protocols and data protection measures
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid driver's license and reliable transportation
- Pass background check and pre-employment screening