Job Description
Launch your tech career with TechSolutions Inc., Atlanta's leading IT innovator! We're seeking passionate Entry Level IT Support Specialists to join our dynamic team. No experience? No problem! We provide comprehensive training and mentorship to help you thrive. Enjoy competitive benefits, flexible work arrangements, and opportunities for rapid career growth in Georgia's thriving tech hub.
Responsibilities
- Provide first-line technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate service records
- Collaborate with senior team members on network security initiatives
- Train end-users on new software and best practices
- Assist with server administration and cloud service management
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- CompTIA A+ certification (or willingness to obtain)