Job Description
Join TechSolutions Inc. and jumpstart your career in technology! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Los Angeles. This is your chance to gain hands-on experience while supporting cutting-edge systems for Fortune 500 clients. We offer immediate start dates, comprehensive training, and a collaborative environment designed for growth. If you're passionate about technology and ready to launch your career, apply today!
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document IT incidents and maintain accurate service logs
- Collaborate with senior technicians on complex system issues
- Assist with network security protocols and access management
- Conduct regular system audits and performance monitoring
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ certification or equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Must be authorized to work in the US immediately