Job Description
Join our dynamic team at Tech Innovations Inc. as an Entry Level IT Support Specialist! We're seeking motivated individuals passionate about technology to provide exceptional support to our clients in Kansas City. This full-time role offers comprehensive training and a clear career path in IT. Enjoy competitive benefits, modern workspaces, and opportunities for professional growth. If you're ready to launch your tech career in a supportive environment, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document troubleshooting processes and maintain knowledge base
- Collaborate with senior technicians on complex system solutions
- Train end-users on new technology and best practices
- Monitor system performance and security protocols
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts and hardware components
- Strong problem-solving and communication skills
- Customer service experience preferred
- CompTIA A+ certification a plus
- Valid driver's license for occasional site visits