Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals in Oklahoma City who are eager to learn and grow with our dynamic team. As a vital member of our IT department, you'll provide essential technical support to clients and internal teams, ensuring seamless operations. We offer comprehensive training, career advancement opportunities, and a collaborative work environment. If you're ready to launch your tech career immediately, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues for clients and staff
- Install, configure, and maintain computer systems and networks
- Provide remote and on-site technical support and troubleshooting
- Document IT processes, procedures, and solutions
- Collaborate with senior IT staff on system upgrades and projects
- Train end-users on new technologies and best practices
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts and hardware troubleshooting
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification within 6 months
- Valid driver's license for occasional on-site visits