Job Description
Join our dynamic team at TechCorp Solutions and kickstart your career in Austin's thriving tech scene! We're seeking motivated Entry Level IT Support Specialists to deliver exceptional technical assistance to our clients. Enjoy competitive pay, comprehensive benefits, and clear growth pathways in a collaborative environment. Perfect for recent graduates and career changers looking to make their mark in technology.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Troubleshoot and resolve technical issues efficiently with a customer-first approach
- Document all support tickets and maintain accurate knowledge base entries
- Assist with system upgrades, configurations, and security protocols
- Collaborate with senior technicians to implement solutions
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving skills and ability to work independently
- Excellent written and verbal communication abilities
- CompTIA A+ certification preferred (willing to train)
- Valid driver's license and reliable transportation