Job Description
Join our dynamic team in Oklahoma City as an Urgent Hire IT Support Specialist! We're seeking a tech-savvy professional to resolve critical infrastructure issues and deliver exceptional user experiences. This high-impact role offers competitive compensation, growth opportunities, and the chance to shape our digital future. Apply now to become part of our innovative organization dedicated to excellence.
Responsibilities
- Diagnose and resolve hardware/software issues across 200+ endpoints
- Implement network security protocols and system updates
- Manage cloud infrastructure (AWS/Azure) and backup systems
- Train staff on cybersecurity best practices
- Collaborate with vendors for equipment procurement
- Document incident reports and technical procedures
- Optimize IT workflows for 99.9% uptime
Qualifications
- 3+ years in IT support with Windows/macOS environments
- CompTIA A+/Network+ certifications required
- Experience with Active Directory and Group Policy
- Proficiency in PowerShell and scripting languages
- Strong problem-solving and communication skills
- Ability to work flexible hours during system outages
- Bachelor's degree in IT or related field preferred