Job Description
Join TechSolutions Detroit as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to join our dynamic team immediately. This role offers hands-on experience in network administration, hardware troubleshooting, and customer service in a fast-paced corporate environment. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth. No experience required – we provide full training!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network security protocols and data backup procedures
- Document technical issues and resolutions in service tracking systems
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technology implementations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of operating systems (Windows, macOS)
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification or equivalent knowledge (training provided)
- Valid driver's license and reliable transportation