Job Description
Join TechCorp Solutions and kickstart your IT career immediately in Raleigh's thriving tech hub! We're seeking passionate entry-level professionals to provide critical technical support to our growing client base. This is your chance to gain hands-on experience with cutting-edge systems while making a tangible impact. Enjoy competitive pay, comprehensive training, and a supportive team environment where your growth is our priority. No experience? No problem—we provide all necessary certifications and mentorship. Start your journey with us today!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems and peripherals
- Document troubleshooting processes and solutions
- Collaborate with senior engineers on complex escalations
- Monitor system performance and security protocols
- Train end-users on new technologies
- Assist with network maintenance tasks
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of Windows/macOS/Linux systems
- Excellent problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license for client site visits
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Passion for technology and continuous learning