Job Description
Apex Logistics Solutions is currently hiring Full-Time Customer Service Representatives in New York and surrounding Pennsylvania areas. We are looking for motivated individuals to join our growing team. We offer Walk-in Interviews every day from 9 AM to 4 PM.
Why Join Us?
- Competitive hourly wage ($18 - $22/hour)
- Health, Dental, and Vision Insurance
- Paid Training and Advancement Opportunities
- Flexible Shift Schedules
Don't miss out on this opportunity to kickstart your career in the tri-state area!
Responsibilities
- Handle inbound and outbound customer calls and emails with a professional demeanor.
- Resolve client inquiries regarding products, orders, and account status efficiently.
- Process and verify customer orders and update database records accurately.
- Collaborate with the warehouse and shipping teams to ensure timely delivery.
- Maintain a high level of customer satisfaction through active listening and problem-solving.
Qualifications
- High School Diploma or GED equivalent required.
- Previous experience in customer service or call center environments preferred.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of 40 WPM.
- Ability to work in a fast-paced environment with a positive attitude.