Job Description
Join Bayou Business Solutions in the heart of New Orleans! We're seeking passionate Full-Time Customer Service Specialists to deliver exceptional experiences to our vibrant community. Enjoy competitive pay, comprehensive benefits, and walk-in interview opportunities. Perfect for career-driven professionals ready to thrive in the Big Easy's dynamic business landscape.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and in-person
- Resolve billing and account issues with empathy and efficiency
- Collaborate with cross-functional teams to improve service quality
- Maintain detailed customer records in CRM systems
- Support marketing campaigns through customer engagement
- Process transactions and manage payment processing
- Train new hires on customer service protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Strong attention to detail and organizational skills
- Valid Louisiana driver's license (for occasional errands)
- Spanish bilingual candidates encouraged to apply