Job Description
Join TechSolutions Inc.'s award-winning IT team in San Antonio! We're seeking a dynamic Full-Time IT Support Specialist to deliver exceptional technical solutions to our growing client base. This is an immediate opportunity to leverage your expertise in a fast-paced, innovative environment while making tangible impact. Enjoy competitive compensation, comprehensive benefits, and career growth in one of America's most vibrant tech hubs.
Responsibilities
- Deliver comprehensive technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues with minimal supervision
- Implement and maintain cybersecurity protocols across client environments
- Document all technical procedures and solution workflows
- Collaborate with cross-functional teams on infrastructure projects
- Provide training and guidance to end-users on best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Security+ or equivalent certification
- Proficiency in Windows Server administration and Active Directory
- Strong troubleshooting skills for network and endpoint issues
- Excellent written and verbal communication abilities
- Experience with ticketing systems (ServiceNow/Jira preferred)
- Bachelor's degree in Computer Science or related field