Job Description
Are you searching for Local Jobs Near Me with a top-tier organization? Apex Global Solutions is currently hosting Walk-in Interviews for dedicated Full Time IT Support Specialists in Philadelphia, PA. We are looking for driven professionals to join our growing team and ensure our clients' technology infrastructure remains robust and efficient.
Why Choose Apex Global?
- Competitive hourly wage ranging from $18 to $25.
- Comprehensive benefits package for full-time employees.
- Modern office environment in the heart of downtown Philadelphia.
- Opportunity for rapid career advancement and skill development.
- Immediate hiring for qualified candidates ready to start today.
Don't miss this chance to secure a stable, full-time position. Walk in with your resume and let's discuss your future with us!
Responsibilities
- Provide Tier 1 and Tier 2 technical support to end-users via phone, email, and in-person.
- Diagnose and troubleshoot hardware, software, and network connectivity issues efficiently.
- Install, configure, and maintain computer systems, printers, and peripherals.
- Document all technical issues, resolutions, and customer interactions in the CRM system.
- Collaborate with the IT team to implement software updates, patches, and security measures.
- Monitor system performance and proactively identify potential IT risks.
- Assist in the setup of new employee workstations and training on company software.
Qualifications
- High School Diploma or GED required; Associate degree in Computer Science or related field is a plus.
- Basic knowledge of Windows, macOS, and Linux operating systems is preferred.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP) is a strong advantage.
- Strong problem-solving skills with a keen attention to detail.
- Excellent verbal and written communication skills for client-facing interactions.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Reliable transportation is required for this on-site role.