Job Description
Join our iconic team at Macy's Herald Square as a Full-Time Retail Store Manager! We're seeking dynamic leaders to drive exceptional customer experiences and team performance in the world's largest Macy's location. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in the heart of NYC. What We Offer: Health insurance, 401(k) matching, employee discounts, and professional development programs. Why Work With Us: Be part of retail history while shaping the future of luxury fashion and customer service.
Responsibilities
- Lead, mentor, and develop a team of 15+ retail associates
- Drive sales growth through visual merchandising and inventory management
- Execute in-store promotions and seasonal campaigns
- Ensure exceptional customer service standards across all departments
- Analyze sales data to optimize store performance
- Coordinate with merchandising and marketing teams
- Maintain compliance with safety and loss prevention protocols
Qualifications
- 3+ years retail management experience in luxury or department stores
- Proven track record of exceeding sales targets
- Strong leadership and team development skills
- Expertise in inventory control and visual merchandising
- Excellent communication and problem-solving abilities
- Proficiency with retail management systems
- Ability to work flexible schedules including nights/weekends
- Bachelor's degree in Business or related field preferred