Job Description
Are you looking for a rewarding career opportunity in Baltimore, MD? Metro Tech Services is currently seeking motivated individuals to join our expanding team. We specialize in providing top-tier operational support and customer solutions. This is an entry-level position that does not require prior experience. We are looking for candidates eager to learn, grow, and develop their skills in a supportive environment.
As a member of our team, you will play a crucial role in our daily operations. We pride ourselves on fostering a culture of mentorship, where experienced staff guide new hires through comprehensive training programs. If you are ready to start a new chapter in your professional life, we want to hear from you.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person to address inquiries and resolve issues.
- Assist in processing daily orders, invoices, and data entry with a high degree of accuracy.
- Collaborate with cross-functional teams to ensure smooth workflow and operational efficiency.
- Maintain a clean, organized, and professional work environment.
- Learn and utilize company software and CRM systems to track customer interactions.
- Support sales initiatives by gathering feedback and reporting market trends.
- Attend weekly training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or GED is required.
- Must be willing to receive on-the-job training and mentorship.
- Basic computer proficiency and typing skills are necessary.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to work Monday through Friday, 9:00 AM - 5:00 PM.
- Reliable transportation is a must.
- Must be authorized to work in the United States.