Job Description
Start your career immediately in Houston's thriving business district! We're seeking dynamic Customer Service Representatives to join our award-winning team. This urgent opening offers competitive pay, comprehensive benefits, and same-week start dates.
Why You'll Love Working Here:
- Weekly pay with direct deposit
- Health/dental/vision insurance (Day 1 eligible)
- Paid training and career advancement
- Modern downtown office with free parking
Perfect for recent graduates or career changers! Apply now to begin your journey with Houston's most respected employer.
Responsibilities
- Handle 50+ daily customer inquiries via phone/email/chat
- Resolve billing and service issues with first-call resolution
- Update CRM systems with accurate customer information
- Collaborate with technical team on complex escalations
- Maintain 95% customer satisfaction score
- Participate in weekly performance reviews
- Train new hires on company protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- 1+ years customer service experience preferred
- Proficiency with Microsoft Office Suite
- Excellent verbal/written communication skills
- Ability to work flexible hours (including weekends)
- Basic math aptitude for billing inquiries
- Positive attitude and problem-solving mindset
- Must pass background check/drug screening