Job Description
Immediate Hire Opportunity in Jacksonville, FL! Join our dynamic team as a Customer Service Representative and start your career today. We're hosting walk-in interviews every weekday from 9 AM to 4 PM. No appointments needed – just bring your resume and enthusiasm! Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Take the first step toward your new career now!
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Process orders and maintain accurate client records
- Collaborate with team members to achieve service goals
- Utilize CRM software to track interactions and metrics
- Identify opportunities for process improvement
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal and written communication skills
- Proficient with Microsoft Office and CRM systems
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to Jacksonville office