Job Description
Join San Diego's fastest-growing customer service team! We're seeking energetic individuals to start immediately in our downtown hub. No experience necessary – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, benefits, and a dynamic team environment. Perfect for career changers or recent graduates looking to launch their professional journey.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update customer records in CRM systems with 100% accuracy
- Collaborate with team to exceed monthly performance targets
- Participate in ongoing skills development workshops
- Maintain positive brand reputation through exceptional service
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work flexible shifts (including weekends)
- Basic computer proficiency (typing 30+ WPM)
- Customer service mindset with patience and adaptability
- Must pass background check and drug screening