Job Description
Start Immediately in Louisville, KY!
Dynamic Solutions Inc. is seeking motivated Customer Service Representatives for immediate full-time positions. Join our award-winning team and launch your career today with competitive pay and comprehensive benefits.
What We Offer:
- Same-week start date
- Comprehensive training program
- Health, dental, and vision insurance
- 401(k) with company matching
- Paid time off and holidays
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and update account information
- Collaborate with team members to ensure seamless service
- Maintain detailed records of customer interactions
- Meet performance metrics for response time and resolution
- Stay updated on product knowledge and company policies
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Excellent verbal and written communication skills
- Proficiency with CRM software (Salesforce preferred)
- Ability to multitask in fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Positive attitude with customer-first mindset