Job Description
Join our dynamic team in Oklahoma City and start working immediately! We're seeking motivated Customer Service Representatives to deliver exceptional experiences for our growing client base. This is your chance to launch your career with a company that values growth, innovation, and employee development. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a real difference.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to improve service processes
- Meet daily performance metrics including call quality and resolution rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency with Microsoft Office and CRM software
- Positive attitude and commitment to excellence
- Available to start work immediately