Job Description
Join Tampa Bay Solutions for an exciting immediate hire opportunity in our fast-growing customer service division! We're seeking motivated individuals to join our dynamic team in Tampa, FL and start immediately. No experience required – we provide comprehensive training and offer competitive benefits, including health insurance and paid time off. This is your chance to launch your career in a supportive environment where growth is prioritized. Apply today and begin your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently using our CRM system
- Process orders and update customer accounts accurately
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics including call quality and resolution times
- Participate in ongoing training to enhance product knowledge
- Document all interactions in our customer database
Qualifications
- High school diploma or equivalent required
- Strong communication skills with clear, articulate speech
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with typing speed of 35+ WPM
- Positive attitude and customer-focused mindset
- Reliable transportation to our Tampa office
- Flexible availability including weekends (if required)
- No prior experience necessary – training provided