Job Description
Join our dynamic team in Atlanta and start working immediately! We're seeking a motivated Customer Service Representative to deliver exceptional experiences to our growing client base. This full-time position offers immediate onboarding and competitive compensation with growth opportunities.
Responsibilities
- Handle inbound/outbound calls and customer inquiries with professionalism
- Resolve customer issues efficiently using CRM systems
- Process orders, returns, and service requests accurately
- Collaborate with team members to maintain service standards
- Document interactions and update customer records
- Meet/exceed performance metrics for call quality and resolution
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Proficient with basic computer applications
- Reliable transportation to our Atlanta location
- Immediate availability to start work