Job Description
Join our dynamic team and start working immediately! Memphis Community Solutions is seeking enthusiastic Customer Service Specialists to support our growing operations in the Memphis area. This is your opportunity to launch your career with a company that values local talent and offers rapid onboarding. No prior experience required – we provide comprehensive training and competitive benefits.
As a key member of our client-facing team, you'll deliver exceptional service to Memphis residents while building valuable professional skills. We're hiring now for multiple shifts including evenings and weekends, with flexible scheduling options available. Apply today and begin your career journey in as little as 48 hours!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and resolve billing issues using our proprietary software systems
- Maintain accurate customer records in our CRM database
- Collaborate with team members to address complex service requests
- Participate in ongoing training sessions to enhance product knowledge
- Support community outreach initiatives during local events
- Adhere to all company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills with clear articulation
- Basic computer proficiency and willingness to learn new systems
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Valid Tennessee ID or driver's license
- Pass background check and drug screening
- Residency in Memphis or surrounding areas preferred