Job Description
Start your career immediately with Apex Solutions Group! We're seeking energetic Customer Service Specialists to join our dynamic team in Chicago. This is a direct-hire opportunity with competitive compensation and growth potential. No experience necessary – we provide comprehensive training! Join our mission to deliver exceptional service while advancing your professional journey in Illinois' thriving business hub.
What We Offer:
- Same-week start date
- Comprehensive paid training
- Health benefits after 60 days
- Career advancement opportunities
- Modern downtown Chicago location
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team to achieve service level targets
- Process orders and returns accurately
- Participate in ongoing training and development
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication skills in English
- Basic computer proficiency
- Ability to work flexible hours (including weekends)
- Customer-focused mindset
- Problem-solving aptitude
- Reliable transportation to downtown Chicago