Job Description
Join LocalHire Connect and become part of Austin's thriving job market! We're seeking energetic Customer Service Specialists to fill immediate openings at our downtown location. This is your chance to start your career today with a company that values local talent and offers rapid onboarding. Enjoy competitive pay, comprehensive benefits, and a supportive team environment dedicated to professional growth.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with efficiency and empathy
- Process orders and update customer records
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response time
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible schedules including weekends
- Proficient with CRM software and Microsoft Office
- Positive attitude and team-oriented mindset
- USTech-verified background check clearance