Job Description
Start Immediately in Dallas, TX! Apex Solutions Group is seeking energetic Customer Service Specialists to join our dynamic team. This is an immediate hire opportunity offering competitive pay and flexible scheduling. If you're ready to launch your career without delays, apply today!
What We Offer:
- Competitive hourly pay with performance bonuses
- Immediate start date – no waiting period
- Comprehensive training provided
- Modern, collaborative work environment
- Opportunities for permanent placement
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and manage customer accounts
- Document interactions in CRM systems
- Meet daily performance metrics
- Collaborate with team members to improve service quality
- Adhere to company policies and procedures
Qualifications
- High school diploma or equivalent
- Minimum 6 months customer service experience
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with MS Office
- Flexible availability including evenings/weekends
- Positive attitude and customer-first mindset
- Background check required