Job Description
Start your career immediately in Albuquerque! We're hiring motivated individuals for our Customer Service Specialist role with same-day onboarding. No experience necessary – we provide comprehensive training!
Join our dynamic team at Express Staffing Solutions, where your talent meets opportunity. As a Customer Service Specialist, you'll be the first point of contact for our valued clients, delivering exceptional experiences that build lasting relationships. We're seeking passionate, energetic professionals ready to contribute from day one.
Enjoy competitive pay, flexible scheduling options, and a supportive environment focused on your growth. Perfect for career changers or those seeking a fresh start – apply today and begin your journey with us tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process orders, returns, and account modifications
- Document interactions in CRM systems with precision
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency with MS Office
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Albuquerque office
- Availability to work flexible shifts including weekends
- No prior experience necessary – training provided!