Job Description
Join our dynamic team in Detroit for immediate contract opportunities with walk-in interviews! We're seeking motivated individuals ready to start immediately in customer support roles. No experience necessary – we provide comprehensive training. Enjoy flexible scheduling and competitive pay with potential for permanent placement. Apply today and start working tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to escalate complex cases
- Meet daily performance metrics and quality standards
- Document all interactions accurately in company systems
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Basic computer proficiency (MS Office, internet navigation)
- Positive attitude and willingness to learn
- Reliable transportation to downtown Detroit location
- Flexible availability including weekends if needed