Job Description
Join our dynamic team at TechSolutions Pro as an Immediate Hire IT Support Specialist in Raleigh, NC! We're seeking a tech-savvy professional to deliver exceptional IT services to our growing client base. This is your chance to launch your career with a forward-thinking company offering competitive pay, comprehensive benefits, and rapid advancement opportunities. Start immediately and become a vital part of our mission to revolutionize local tech support.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Provide remote and on-site technical support across Raleigh metro area
- Manage network security protocols and system backups
- Document technical procedures and client interactions
- Collaborate with senior engineers on complex infrastructure projects
- Train end-users on new technologies and best practices
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows/macOS environments and networking
- Excellent troubleshooting and customer service skills
- Valid NC driver's license for on-site visits
- Ability to work flexible hours including weekends