Job Description
Start your tech career immediately with TechSolutions Inc.! We're urgently seeking an IT Support Specialist to join our dynamic team in Albuquerque. This full-time position offers competitive pay, comprehensive benefits, and a fast-paced environment where your skills make an impact. If you're ready to hit the ground running in a role that values problem-solving and teamwork, apply today!
Why Join Us?
- Immediate start date
- Comprehensive health benefits
- Professional development opportunities
- Casual, collaborative culture
Responsibilities
- Provide technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Diagnose and resolve technical problems via phone, email, and in-person
- Document support tickets and maintain IT inventory
- Train staff on new technologies and best practices
- Collaborate with IT team on system improvements
- Ensure data security and compliance protocols
Qualifications
- High school diploma or equivalent; degree in IT preferred
- 1-2 years of technical support experience
- Proficiency in Windows/macOS and networking fundamentals
- Strong troubleshooting and diagnostic abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ certification (or willingness to obtain)