Job Description
Join our dynamic team as an Immediate Hire IT Support Specialist in Dallas! We're seeking tech-savvy professionals to provide critical on-site and remote technical support across our corporate infrastructure. This contract position offers competitive pay, flexible scheduling, and rapid onboarding for qualified candidates. Help us maintain peak system performance while advancing your career in one of America's fastest-growing tech hubs!
Responsibilities
- Diagnose and resolve hardware/software issues across 100+ workstations
- Deploy and configure network infrastructure including routers/firewalls
- Provide Tier 1-2 support for Microsoft 365 and cloud applications
- Document all incidents in ServiceNow with detailed resolution steps
- Conduct security audits and enforce compliance protocols
- Train employees on cybersecurity best practices
Qualifications
- 2+ years experience in IT support/helpdesk roles
- CompTIA A+/Network+ certification required
- Proficiency in Windows 10/11 and Active Directory
- Strong knowledge of TCP/IP networking fundamentals
- Experience with Service Desk ticketing systems
- Ability to lift 25lbs for equipment maintenance
- Valid Texas driver's license for on-site visits