Job Description
Join our dynamic team in Washington DC for an immediate contract opportunity as an IT Support Specialist. We're seeking a tech-savvy professional to deliver exceptional user support across our enterprise environment. This role offers flexible hours and the chance to work with cutting-edge technologies while making an immediate impact. Perfect for candidates ready to start without delay!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Deploy and manage Windows 10/11 enterprise environments
- Implement cybersecurity protocols and conduct vulnerability assessments
- Train staff on new technologies and best practices
- Document technical procedures and maintain asset inventory
- Collaborate with cross-functional teams on system upgrades
Qualifications
- 3+ years in IT support or systems administration
- CompTIA Security+ or equivalent certification
- Proficiency in Active Directory, SCCM, and PowerShell
- Experience with cloud platforms (Azure/AWS preferred)
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- Ability to work independently in fast-paced environments