Job Description
Join Charlotte Tech Solutions and become part of our dynamic team! We're seeking motivated individuals to fill immediate hire positions in our Charlotte, NC headquarters. Enjoy competitive pay, flexible scheduling, and opportunities for rapid advancement. Apply today and start your career tomorrow!
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Diagnose and resolve network connectivity problems
- Assist with system installations and configurations
- Document all IT incidents and resolutions
- Collaborate with cross-functional teams
- Train end-users on new technologies
- Maintain inventory of IT assets
Qualifications
- 2+ years of IT support experience
- CompTIA A+ or equivalent certification
- Strong knowledge of Windows/macOS
- Experience with cloud platforms (AWS/Azure)
- Excellent troubleshooting skills
- Valid NC driver's license
- Ability to work flexible shifts
- Strong written/verbal communication