Job Description
Are you ready to launch your career with an Immediate Hire opportunity? Apex Tech Solutions is currently seeking a skilled IT Support Specialist to join our dynamic team in Oklahoma City. We are looking for a problem-solver who thrives in a fast-paced, modern environment.
In this role, you will be the first line of defense for our internal technology needs, ensuring our team remains productive and secure. We offer competitive compensation, comprehensive benefits, and a clear path for professional advancement.
Why Join Us?
- Immediate Start: Onboard and begin contributing from day one.
- Modern Tech Stack: Work with the latest hardware and cloud solutions.
- Growth Opportunities: Clear career progression within a rapidly expanding company.
Responsibilities
- Provide Tier 2 technical support for hardware and software issues via phone, email, and in-person.
- Manage user accounts, permissions, and security protocols to ensure data integrity.
- Deploy and configure new workstations, printers, and mobile devices.
- Monitor system performance and troubleshoot network connectivity issues.
- Document technical issues and resolutions in our ticketing system.
- Collaborate with the engineering team to implement IT best practices.
- Conduct regular hardware maintenance and software updates.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field (or equivalent experience).
- CompTIA A+ Certification is strongly preferred.
- Proven experience in a Help Desk or IT Support role.
- Strong understanding of Windows operating systems and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to prioritize multiple tasks in a high-volume environment.