Job Description
Join TechHire Solutions for an immediate contract opportunity as an IT Support Specialist in San Jose, CA. We're hiring motivated professionals to start within 48 hours! This role offers flexible hours and competitive pay while supporting cutting-edge tech environments. Perfect for candidates ready to hit the ground running in dynamic Silicon Valley workplaces.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain workstations and servers
- Document IT procedures and maintain service desk ticket systems
- Collaborate with cross-functional teams to resolve technical escalations
- Conduct security audits and implement best practices
- Train users on new technologies and system updates
- Monitor system performance and troubleshoot in real-time
Qualifications
- 2+ years of IT support experience in fast-paced environments
- CompTIA A+ or equivalent certification required
- Proficiency in Windows, macOS, and Active Directory
- Strong troubleshooting skills with network protocols
- Experience with helpdesk software (ServiceNow, Jira)
- Ability to work independently and manage multiple priorities
- Excellent communication and customer service skills
- Must pass background check and start immediately