Job Description
We are seeking a dedicated and enthusiastic Customer Support Specialist to join our growing team in Houston. This is a fantastic opportunity for local professionals looking for immediate employment with a stable, industry-leading company.
Why Join Us?
- Immediate Start: Start contributing to our team from day one.
- Local Focus: Work with a team that values local community and relationships.
- Competitive Pay: Earn between $22.00 and $28.00 per hour based on experience.
We pride ourselves on delivering top-tier service to our clients and are looking for individuals who share our commitment to excellence.
Responsibilities
- Provide high-quality customer service and support to local and regional clients via phone and email.
- Resolve customer inquiries, issues, and complaints efficiently and professionally.
- Document all customer interactions and update our internal databases accurately.
- Collaborate with the local operations team to improve service delivery and workflow.
- Assist in training new hires and sharing best practices with the team.
- Process orders and handle returns in accordance with company policies.
Qualifications
- High school diploma or GED required; Associate's degree preferred.
- Minimum of 1-2 years of experience in customer service or a related field.
- Strong verbal and written communication skills.
- Ability to work immediately and on a flexible schedule, including weekends if needed.
- Proficient in Microsoft Office Suite (Excel, Outlook, Word).
- Valid driver's license and reliable transportation are preferred.