Job Description
Join our dynamic team in Columbus, Ohio and start your career immediately! Phoenix Solutions Group is seeking passionate individuals to fill critical customer service positions. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience necessary – we provide full training. Apply today and begin your new tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to ensure service excellence
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Customer-focused mindset
- Reliable transportation to Columbus office