Job Description
Ready to launch your career immediately? InnovateTech Solutions is urgently hiring Tech Support Specialists in Portland, OR! Join our award-winning team and deliver exceptional IT support to dynamic clients. This full-time position offers competitive pay, comprehensive benefits, and rapid career advancement. If you thrive in fast-paced environments and possess strong technical acumen, apply today and start your journey with us!
Responsibilities
- Provide remote and on-site technical support for hardware/software systems
- Diagnose and resolve network connectivity issues and security vulnerabilities
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT incidents and maintain accurate service records
- Collaborate with cross-functional teams to implement technology solutions
- Train end-users on new software and system updates
Qualifications
- 2+ years of IT support experience or relevant certification
- Proficiency in Windows/macOS, Active Directory, and cloud platforms
- Strong troubleshooting skills for network and hardware issues
- Excellent communication and customer service abilities
- CompTIA A+/Network+ certification preferred
- Ability to work flexible hours including occasional weekends