Job Description
Join Our Dynamic Team in Tampa, FL - Start Immediately!
Innovate Solutions Inc. is urgently hiring Tech Support Specialists for our Tampa headquarters. If you're a tech-savvy problem-solver ready to hit the ground running, this is your opportunity to grow your career with a forward-thinking company. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment.
Why Join Us?
- Immediate start date
- Health, dental, and vision insurance
- 401(k) with company match
- Professional development opportunities
- Modern downtown Tampa office
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Provide remote and on-site technical support via phone, email, and chat
- Install, configure, and maintain network infrastructure
- Document technical procedures and create user documentation
- Collaborate with IT team on system upgrades and security protocols
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- 2+ years of technical support experience
- CompTIA A+ or Network+ certification preferred
- Proficiency in Windows OS and Active Directory
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication
- Ability to work independently and in fast-paced environments
- Valid Florida driver's license (for occasional client visits)
- Associate degree in IT or related field